At Moska Singapore, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the Singapore Personal Data Protection Act (PDPA).

1. Information We Collect

We collect personal information that you voluntarily provide to us through our contact forms, including:

• Full Name

• Email Address

• Phone Number

• Subject and Message Content

Additionally, we automatically collect certain technical data through Google Analytics, such as your IP address, browser type, and interaction with our website, to help us improve user experience.

2. How We Use Your Information
The information you provide is used for the following purposes:

• To respond to your inquiries or service requests.

• To maintain internal records for business communication.

• To analyze website traffic and improve our digital presence (via Google Analytics).

3. Data Storage and Retention
Your data is delivered to our administrative email and stored within our website’s secure database (WordPress). We retain this information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

4. Third-Party Services
Our website utilizes third-party services to enhance functionality:

• Google Maps: We display our office location via Google Maps. Google may collect data according to their own privacy policy when you interact with the map.

• Google Analytics: Used to monitor and analyze web traffic.

5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

6. Your Rights (PDPA Compliance)
Under the PDPA, you have the right to:

• Request access to the personal data we hold about you.

• Request corrections to any inaccurate data.

• Withdraw your consent for us to use your data at any time.

7. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us through the information provided on our Contact Us page.